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Congratulations MRH Employees of the Month
The staff of Marlette Regional Hospital hosted a reception honoring Employees-of-the-Month. “Those employees who represent the mission, vision and values of our organization truly deserve this recognition,” shares Connie Kennedy, Director of Human Resources. Co-workers accredit the outstanding employees as having professional attitudes, cheerful demeanors, and those who set a great example for others to follow.
Pictured left to right: Karla Lyons, Tom O’Connor, Michael Smith, Michelle Wilcox.
June 2009 ~ Karla Lyons, Laboratory Services
Karla was nominated by her department coworkers. Karla is always available, more than competent, and a welcome face to our patients and everyone she interacts with. She is well know by all near and far for her talent for finding those impossible veins. She goes above and beyond to assist staff and patients. She goes to physician offices to do those hard draws for the benefit of our patients – now that’s commitment. Karla volunteers to do home draws, works at health fairs, and voluntarily serves on various fundraising committees for MRH. Karla’s manager noted that Karla was the first employee to receive the Hospital’s EE of the Month award when the program began. She deserved it then and she still remains true to those wonderful attributes that make her so deserving of the recognition now. Not a day goes by that Karla doesn’t go above and beyond.
July 2009 ~ Tom O’Connor, Extended Care Facility
Tom was nominated by Carol Roberts. Tom is always positive and willing to help out, even if it means staying over his scheduled shift. He supports his team members, but often behind the scenes. He is always compassionate towards our residents and makes them laugh (particularly when he participates in dress-up days) and he makes our residents feel important. He makes all our days happy and always sees the “bright side” of a bad day. Most importantly, he is an awesome nurse. Tom loves our residents and they love him. He plays a very important role in our ECF family. He is great and we are blessed to have him on our team.
August 2009 ~ Michelle Wilcox, Surgical Services, Suite 5
Michelle was nominated by Debbie Kiley. Michelle has a very caring, compassionate demeanor. She goes the extra steps to make sure everything is compliant and followed through appropriately. She takes into consideration the needs of other departments to assure processes and systems are followed for the benefit of our patients. An example of going above and beyond for our patients was when Michelle took time from her busy family life to volunteer to drive a new cancer patient to a support group 70 miles round trip at her own expense. She reflects this type of care with every patient she touches. Michelle is always willing to help out in other areas of the hospital. When she is not working, she is extremely involved with the extra-curricular activities of her twin daughters, Rachel and Jenni. Michelle exemplifies our vision – to build lifelong relationships that promote healthier, more productive lives and lifestyles.
September 09 ~ Michael Smith, Physical Therapy/Rehabilitation
Michael was nominated by his team members. Michael always goes beyond his call of duty to keep the department running smoothly and organized. He is the glue that keeps the department working together and moving forward. He steps up to assume a leadership role in the department. He has an excellent relationship with our physicians and his co-workers, but most importantly he is dedicated to our patients. Patients often comment on his knowledge of the therapy field and the care and compassion he offers. Michael volunteers his time in the community by participating in various events, such as the Rattle your Bones 5K run and the Sports Summit for the Thumb Area schools. Michael is very helpful and deserving of this award.
Pictured left to right: MRH Employees of the Month; Brianne Wilkinson, Jake Cargill, Jennifer Hodgkinson. Unavailable for photo: Deborah Rhyndress.
February 2009 ~ Jake Cargill, Pharmacy
In his nomination, Jake’s co-workers noted the polite, courteous, and professional way that he assists employees with their pharmaceutical needs. The extra effort he puts forth for Hospice patients was also mentioned as well as his eagerness to provide exceptional customer service. Jake is, without a doubt, an integral part of the Pharmacy team.
March 2009 ~ Jennifer Hodgkinson, Diagnostic Imaging
In her nomination, Jennifer’s co-workers commented on her ever smiling face and her devotion to quality patient care. Jennifer’s willingness to go above and beyond to ensure her patient’s questions and concerns are addressed has not gone unnoticed. Jennifer is, without a doubt, an integral part of the Diagnostic Imaging team.
April 2009 ~ Brianne Wilkinson, Physical Therapy
In her nomination, Brianne’s co-workers noted her efficiency, compassion, communication skills, and the many improvements that she has brought to the Physical Therapy Department. Brianne’s dedication to her position and the entire organization has not gone unnoticed.
May 2009 ~ Deborah Rhyndress, Extended Care Facility
In Deb’s nomination, her co-workers noted her willingness to help others, and her caring and loving attitude. Extended Care Facility residents appreciate Deb taking the time to talk and listen to them, going out of her way to make them happy. Deb’s co-workers also noted their appreciation of her ability to train new CENA’s, patiently and thoroughly. Deb is truly an integral part of the Extended Care Facility Team!
Pictured left to right: MRH Employees of the Month; Barb Childers, Tom Fulcher, and Mary Miller.
Unavailable for photo is Marty Kelly.
October 2008 ~ Marty Kelly, Diagnostic Imaging Department
In Marty’s nomination, her co-workers noted her outstanding dedication and genuine compassion towards patients. In addition to this, Marty’s co-workers also shared that she had recently driven a patients records to Thumb MRI on a Sunday afternoon, ensuring that the patient would have her films for her scheduled appointment. Marty’s sense of teamwork and personal commitment has been very valuable and, by her work ethic, she continues to model the core characteristics of “service” – an unselfish, genuine, concern for others. It's no surprise that her colleagues - and the entire MRH family - appreciate Marty sharing her talents with Marlette Regional Hospital.
November 2008 ~ Tom Fulcher, Extended Care Facility
In Tom's nomination, his co-workers noted his positive attitude and how he does his best to make everyone’s day a little brighter. It is truly an honor that he shares his musical gift with the ECF residents and the MRH staff, whether it is his “strolling minstrel tours” or at a hospital function, his generosity has not gone unnoticed. Tom is an important part of the ECF family. It's no surprise that his colleagues - and the entire MRH family - appreciate Tom sharing his talents with Marlette Regional Hospital.
December 2008 ~ Mary Miller, Environmental Services Department
In her nomination, her co-workers noted her positive attitude, smiling face, and ability to “brighten any room she enters”. It was also mentioned that she handles all her daily tasks neatly and efficiently, going “above and beyond” to keep MRH sparkling clean. These traits along with Mary’s willingness to assist those in need, makes her a great asset to the Environmental Services Department. It's no surprise that her colleagues - and the entire MRH family - appreciate Mary sharing her talents with Marlette Regional Hospital.
January 2009 ~ Barb Childers, Extended Care Facility
In her nomination, her co-workers noted Barb’s willingness to come in early or stay late when needed, providing the ECF residents with the best of care. Both the ECF residents and staff enjoy and appreciate the special visits with Barb’s grandchildren on her days off. Barb is truly an integral part of the ECF team, which is evidenced by her ability to train other staff when needed and by all the “extra” things she does. It's no surprise that her colleagues - and the entire MRH family - appreciate Barb sharing her talents with Marlette Regional Hospital.
Pictured left to right: MRH Employees of the Month; Luann Long, Rhonda Taylor Jennie Romain, and Sandi Tobi
June 2008 ~ Luann Long, CENA Extended Care Facility
In Luann's nomination, her co-workers described her as a very positive person. Nothing ever seems to bring her down. She always greets everyone with a smile and a “good morning”. She is always easy-going and ready for change. She answers call lights quickly, communicates very well, and makes our residents happy. She always goes the extra mile to help in any way she can and always puts our residents and their needs first. Luann is active in her church and is an overall wonderful person and we are lucky to have her. She is very much deserving of this award. Congratulations Luann!
July 2008 ~ Rhonda Taylor, EMT Emergency Medical Services
In her nomination, Ronda's co-workers noted that she comes to work every day with an outstanding attitude. Her smile and pleasant demeanor brightens even the darkest day. Rhonda is always willing to take on extra projects or lend a helping hand to her co-workers and always completes assignments ahead of schedule. She also does extra things for the stations and is known as “Suzie Homemaker”! Rhonda volunteers for various MRH activities such as Safe Way Kids Day and also for Kingston Rescue. She receives many compliments from her patients and MRH is truly fortunate to have Rhonda as a member of the EMS team. Congratulations Rhonda!
August 2008 ~ Jennie Romain, Nursing Administration Assistant
In Jennie's nomination, her co-workers say that she always finds the “upside” of any situation. The glass is always half full rather than half empty! She is always willing to help others even when she is busy with her own job. She is the quaint-essential hostess, always at your service with a smile on her face and an eagerness to help. Jennie maintains a “can do” attitude with each and every request. Her manager stated that many patients, staff and community members comment on the gracious reception they receive from this wonderful MRH employee. Jennie is always willing to volunteer for projects and often stays after work to help. She has been an active member of the EP & D Committee and always goes the extra mile to do nice things for others. MRH is very lucky to have Jennie, we appreciate all she does. Congratulations Jennie!
September 2008 ~ Sandi Tobi, First Assist in Operating Room
In Sandi's nomination, her coworkers describe her as beyond effective, she is the prototype of an exceptional employee. She brings her best, heart, body, mind and spirit to work everyday. She is a leader, coach, friend, and fan to everyone. Sandi is a huge asset to us in her role as First Assist. She provides a calming influence to our surgeons with her knowledge and skill.
Sandi volunteers for extra projects and currently manages chart review, and most recently made sure that we had everything for our new surgeon, Dr. Jarial. Her kind heart and listening ear and her willingness to teach our staff proper technique does not go unnoticed and is very much appreciated, MRH is fortunate to have Sandi and she is very deserving of this award. Congratulations Sandi!
Pictured left to right: Lisa Wilhelmsen, Becky Vislosky, Crystal Mann, Sarah Creason.
February 2008 ~ Lisa Wilhelmsen, Patient Billing
In Lisa’s nomination, her co-workers noted her cheerful, positive attitude and reliable willingness to assist others. They noted how Lisa enjoys “change” and her interest in new or special projects. Her co-workers also noted how well she manages her responsibilities while still nurturing a beautiful family. It’s no surprise that her colleagues - and the entire MRH family - appreciates Lisa sharing her talents with Marlette Regional Hospital.
March 2008 ~ Becky Vislosky, Diagnostic Imaging
In Becky’s nomination, her co-workers describe her ability to uniquely empathize with patients, calm them and “administer to her patients’ the care, duty and knowledge that every patient deserves.” Many have been impresses with her dedication to the radiology profession as well. Her colleagues referred to her multiple registries as evidence of her commitment to meaningful patient relationships and to her own profession development as well. Becky has clearly found the essential work/life balance and understands the importance of balancing these responsibilities with her commitments to her family and community.
April 2008 ~ Crystal Mann, United Hospice Service
In Crystal’s nomination, her co-workers described her as having a “heart of gold,” and always willing to help, “going the extra mile” for her patients and her co-workers. Many referred to the profound compassion and dedication that she has as well as her ability to always be “in tune,” to the little things that make a world of difference. Crystal’s colleagues referred to her gentle caring ways that are reflected in the care of her patients and are evidence of her commitment to meaningful patient relationships.
May 2008 ~ Sarah Creason, Health Information Management
In her nomination, her co-workers described her as being extremely organized, courteous, and professional as well as always willing to go “above and beyond.” Sarah’s positive attitude has not gone unnoticed! By organizing HIM week celebrations and the department Christmas party, she has raised the moral of her colleagues. Just as important, she has clearly found the essential work/life balance and understands the importance of balancing these responsibilities with her commitments to her family and community.
Pictured left to right: Brook Atkinson, Melanie Campbell, Penny Nicol. Missing: Annette McCardle.
October 2007 ~ Annette McCardle, HealthCare of Brown City
Annette McCardle, a registered medical assistant at Family HealthCare of Brown City. Co-workers credit Annette for her willingness to take on a new task. She steps up and fills in as a lead in the department when the manager is out of the office. She always displays a happy demeanor and the patients love her. She is always willing to fill in as needed and is even willing to come in and help on her day off. She has patients who are “lonely” and they call just to talk to her. Annette has a wonderful sense of humor and presents a great attitude.
November 2007 ~ Brook Atkinson, Emergency Medical Services
Brook Atkinson, Emergency Medical Services manager. Nominated for her dedication to her job, willingness to facilitate transfers, and going above and beyond for our patients. She exceeded expectation when she facilitated a special “sentimental journey” for a hospice patient. The patient had a desire to return home one more. Brook and her co-workers arranged the trip home for the patient and orchestrated an impromptu barbeque with the patient’s neighbors. The short trip turned out to be wonderful adventure for everyone. Brook’s compassion and caring actions will be remembered by many for a long time.
December 2007 ~ Melanie Campbell, Diabetes Education
Melanie Campbell, Diabetes Education Coordinator. Co-workers credit Melanie for her genuine desire to help everyone learn how to live healthier. She is extremely devoted to educating patients diagnosed with diabetes. She has made great strides to improve the MRH Diabetes Education Program and has collaborated with Nutritional Services to create a dynamic community education program series entitled “Speaking of Diabetes.” She recently achieved her Certified Diabetes Educator status and was recognized by the Nation Certification Board for Diabetes Educators.
January 2008 ~ Penny Nicol, Information Technology
Penny Nicol, Information Technology. Penny does a tremendous job of responding to the IT needs of the Hospital. She thoroughly investigates all issues that are brought to her and is able to seek out solutions in a timely manner, and without complaint. Her follow through makes a positive impact on the work environment. Everyone at MRH can count on Penny to portray a patient, positive attitude and a genuine desire to assist in any way she can. She is a pleasure to work with.
Pictured left to right Carol Roberts, Deb Kiley, Deb Schell, and Hilda Hebberd
June 2007 ~ Hilda Hebberd, Specialty HealthCare Services
In Hilda’s nomination, her co-workers described her as possessing a tremendously positive attitude in her service to patients, physicians and other employees. Her sense of humor, combined with her unique blend of compassion, dedication, proficiency and customer service were cited as “examples for all of our employees to live by.”
July 2007 ~ Deb Schell, United Hospice Service
In Deb’s nomination, her co-workers described her ability to always find the time to ease the burden of others. Her kindness, caring and compassionate demeanor were cited as extraordinary. Deb’s co-workers also stated that she “makes the rest of the Hospice team look great!”
August 2007 ~ Deb Kiley, Operating Room
In Deb’s nomination, her co-workers noted repeatedly her willingness to assume new responsibilities – those associated with her new position
and others related to the absence of a manager in that department. Others described her as maintaining a “can do” attitude, even in light of the many demanding situations that come with OR work.
September 2007 ~ Carol Roberts, Extended Care Facility
In Carol’s nomination, her co-workers described her endless creativity in designing and planning activities for our ECF residents. It is clear that Carol is genuinely devoted to keeping our residents engaged and in high spirits. Carol’s co-workers also expressed their respect for her willingness to always be available in short-staffed situations.
Pictured: Deb Chapel, Cristen Dean-Hopkins, Lisa Frank
February 2007 ~ Lisa Frank, Human Resources
Lisa’s co-workers and manager noted her dedication to helping other employees, particularly with difficult health insurance questions. Many employees described how she has helped them through crises in their lives, by reassuring them that their employment benefits would continue to work for them. Lisa’s dedication goes beyond her work, and is demonstrated by her commitment to assist others with tax returns, her church involvement, her devotion to MRH employee’s individual health as well as her continued commitment to the American Cancer Society’s efforts.
March 2007 ~ Betty Hagen, Physical Therapy/Rehabilitation
Betty’s co-workers described the positive impression that she makes with every person that she meets and how her attitude contributes to wonderful relationships with MRH’s patients. Her dedication goes beyond her work and is demonstrated in her commitment to the Special Olympics and the American Cancer Society’s Relay for Life. Betty’s cheerfulness, passion and willingness to assist MRH’s patients and their families is a hallmark of essential customer service and contributes to the positive reputation that the hospital – and our therapy services – has in our community.
April 2007 ~ Cristen Dean-Hopkins, United Hospice Service
Cristen’s co-workers described her ability to brighten everyone’s day with her cheerfulness and positive attitude. They also noted that she “…brings to every encounter an honest, sincere dedication to the hospice concept of care.” Her dedication to the hospice philosophy is clearly genuine and personal, as evidence by her continuous, passionate ambassadorship for United Hospice Service.
May 2007 ~ Deb Chappel, United Hospice Service
Deb’s co-workers described her as the “no job is too hard” person. She is credited with creating a very professional environment for hospice patients – whether as a sounding board for families or as a kind voice on the phone. Her attentiveness, kindness and ethical reflection are certainly respected by all of us. Deb’s dedication is evidenced by her commitment to our Hospice’s many function and activities. |
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